Contact Us
CONTACT INFORMATION
OFFICIAL SUPPORT EMAIL
service@aboderife.com
Use this email for product questions, order assistance, shipping concerns, returns, refunds, payment questions, or website support.
CUSTOMER SERVICE PHONE
+86 139 9854 5105
Please have your order number ready when contacting us about an existing purchase.
EMAIL SUPPORT
24–48 Business Hours
We typically respond to customer emails within 24–48 business hours. Please include your order number, the email used for the purchase, and a clear description of your question when contacting us about an existing order.
REGISTERED BUSINESS ADDRESS
Dongguan Shengyou Network Technology Co., Ltd.
Room 101, No. 11, Lane 3, Yuangang, Tangchun, Liaobu Town, Dongguan City, Guangdong Province
HOW TO GET SUPPORT
Contact
Email or call the Aboderife Customer Care team.
Identify
Provide your order number and relevant details.
Resolve
Our team will review the issue and provide the appropriate next steps.
EXISTING ORDERS
Include Your Order Number
For tracking, delivery questions, damaged products, returns, refunds, payment issues, or order changes, please provide your order number so our team can locate the purchase efficiently.
PRODUCT QUESTIONS
Before Purchase
Contact us if you need assistance with product dimensions, materials, operation, care, placement, or other available product information.
PRODUCT CARE
Support For Your Water Feature
If you have questions about setup, water level, cleaning, placement, maintenance, or care for your Aboderife tabletop water feature, contact Customer Care and provide the product name or order number where available.
RETURN SUPPORT
Contact Us Before Returning A Product
Please contact service@aboderife.com before sending any return so Customer Care can confirm eligibility and provide the correct return instructions.
APPROVED RETURN ADDRESS
Room 101, No. 11, Lane 3, Yuangang, Tangchun, Liaobu Town, Dongguan City, Guangdong Province
Returns and refunds are handled according to the Aboderife Return & Refund Policy.
DAMAGED / DEFECTIVE
Something Is Not Right?
Contact us with your order number and clear photos or videos where relevant so our team can review the issue.
INCORRECT ITEM
Wrong Product Received?
If your order is incorrect, incomplete, or materially different from what was ordered, contact Customer Care so we can provide an appropriate solution.
OFFICIAL STORE INFORMATION
ABODERIFE CUSTOMER CARE
Questions Or Support
Contact us for product questions, order assistance, shipping, payments, returns, refunds, or website support. Please include your order number when contacting us about an existing purchase.
LEGAL COMPANY
Dongguan Shengyou Network Technology Co., Ltd.
REGISTERED BUSINESS ADDRESS
Room 101, No. 11, Lane 3, Yuangang, Tangchun, Liaobu Town, Dongguan City, Guangdong Province
Dongguan Shengyou Network Technology Co., Ltd. · Aboderife · aboderife.com